Privacy Policy

Last updated: October 2026

This Privacy Policy explains how OBOXGLOBAL LLC ("Caslova", "we", "us") collects, uses and shares information when you visit shop.caslova.com or place an order with us.

Information we collect

Information you give us: your name, email address, phone number, shipping and billing address, and the contents of any message you send us.
Order information: the products you buy, order totals, and order and shipping status.
Payment information: payments are handled by third-party payment processors. We do not receive or store your full card number.
Device and usage information: your IP address, browser type, pages viewed and how you arrived at our site, collected through cookies and similar technologies.

How we use your information

To process, ship and deliver your orders, and to handle returns and refunds.
To send order confirmations, shipping updates and replies to your messages.
To prevent fraud and keep our store secure.
To understand how our site is used and improve it.
To send marketing emails if you subscribe. You can unsubscribe at any time using the link in any email.

How we share your information

We do not sell your personal information. We share it only with service providers that help us run the store, such as:

payment processors, to take payment for your order;
shipping carriers and fulfillment partners, to deliver your order;
website hosting, email and analytics providers (for example, Google Analytics), to operate and improve the site.

We may also disclose information when required by law or to protect our rights and our customers.

Cookies

We use cookies to keep items in your cart, remember your preferences, and measure site traffic. You can accept or decline non-essential cookies in the banner shown on your first visit, and you can block cookies in your browser settings. Some features, such as the cart, may not work without them.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Residents of some US states, including California, have additional rights under state privacy laws. To make a request, email support@caslova.com. We will not discriminate against you for exercising these rights.

Data retention and security

We keep order records for as long as needed to fulfill orders and meet legal, tax and accounting obligations. We use reasonable technical and organizational measures to protect your information, and payments are processed over encrypted connections.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it last changed.

Contact

OBOXGLOBAL LLC
8729 Asher Gray Way, Raleigh, NC 27616, United States
Email: support@caslova.com
Phone: +1 (743) 202-2876